Delivery and Returns
Delivery Information
At The Party Popup, we want to ensure you receive your party supplies in a timely manner, no matter where you are in the world. We've partnered with Canada Post to provide reliable shipping services, and here's what you can expect when it comes to delivery times:
1. Shipping Destinations
We proudly offer international shipping to a wide range of destinations worldwide. Whether you're celebrating in Canada, the United States, Europe, Asia, or beyond, we've got you covered.
2. Delivery Options
When placing your order, you'll have the option to select from a range of shipping services. These options may include Standard Shipping, Express Shipping, and more, depending on your location and urgency.
3. Estimated Delivery Times
Our estimated delivery times are based on Canada Post's reliable shipping services. Please note that these times are approximate and may vary depending on factors such as your location, customs clearance, and unforeseen delays. Here's an overview of our estimated delivery times by region:
- Within Canada:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- United States:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-4 business days
- International:
- Standard Shipping: 7-21 business days
- Express Shipping: 3-7 business days
4. Tracking Your Order
For your convenience, we provide order tracking on all shipments. Once your order is dispatched, you'll receive a tracking number via email. You can use this number to monitor the progress of your delivery online.
5. Shipping Costs
Shipping costs will vary based on your location, chosen shipping method, and the weight/size of your order. You'll see the shipping cost calculated during the checkout process before finalizing your purchase.
6. Customs and Duties
Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information.
7. Delivery Questions
If you have any questions or concerns about your delivery, our customer service team is here to assist you. Simply contact us at support@thepartypopup.ca, and we'll be happy to provide you with the information you need.
At The Party Popup, we are committed to ensuring your party supplies arrive in excellent condition and on time, so you can focus on creating memorable celebrations. Thank you for choosing us as your party supply destination!
Returns and Refunds at The Party Popup
At The Party Popup, we're committed to ensuring your utmost satisfaction with our range of party supplies. If you find yourself in a situation where you need to return a product you've purchased from our website, please take a moment to acquaint yourself with our hassle-free return policy:
Return Timeframe:
You have 14 days starting from the date of delivery to return any product bought from The Party Popup and receive a refund. To begin the return process, please ensure that the item(s) remain unopened and are still in their original packaging. Next, request a Return Authorization Number (RMA) by getting in touch with our customer support team at cheers@thepartypopup.ca. Note that returns lacking an RMA will not be processed.
Items that are not on their original packaging where labels or wrappings have been removed, or is not in new, unused condition are not eligible for returns and they are yours to keep.
Shipping and Handling:
Keep in mind that the original shipping and handling charges are non-refundable.
Shipping Your Return:
When sending back items, we recommend using a prepaid, insured, and trackable shipping method. Make sure to retain your return tracking information until the refund has been completed.
Please provide a detailed list of the items you are returning prior to mailing your parcel.
Refunds
Once your returned items have been received and inspected, a full refund of the cost of the products returned will be sent to your method of payment.
Typically, refunds take 3-5 business days to show on your Credit Card or Paypal statements, after you have received confirmation of the refund, via e-mail.
Reach Out to Us:
For any further questions or inquiries regarding wholesale returns, our responsive customer service team is readily available via email, Monday through Friday, from 8 am to 4 pm.
At The Party Popup, our primary aim is to enhance your shopping experience and make it as convenient as possible. If you ever require assistance or have any queries, our dedicated team is here to assist you. Thank you for selecting The Party Popup as your trusted source for all your party supply needs!
At The Party Popup, we want to ensure you receive your party supplies in a timely manner, no matter where you are in the world. We've partnered with Canada Post to provide reliable shipping services, and here's what you can expect when it comes to delivery times:
1. Shipping Destinations
We proudly offer international shipping to a wide range of destinations worldwide. Whether you're celebrating in Canada, the United States, Europe, Asia, or beyond, we've got you covered.
2. Delivery Options
When placing your order, you'll have the option to select from a range of shipping services. These options may include Standard Shipping, Express Shipping, and more, depending on your location and urgency.
3. Estimated Delivery Times
Our estimated delivery times are based on Canada Post's reliable shipping services. Please note that these times are approximate and may vary depending on factors such as your location, customs clearance, and unforeseen delays. Here's an overview of our estimated delivery times by region:
- Within Canada:
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days
- United States:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-4 business days
- International:
- Standard Shipping: 7-21 business days
- Express Shipping: 3-7 business days
4. Tracking Your Order
For your convenience, we provide order tracking on all shipments. Once your order is dispatched, you'll receive a tracking number via email. You can use this number to monitor the progress of your delivery online.
5. Shipping Costs
Shipping costs will vary based on your location, chosen shipping method, and the weight/size of your order. You'll see the shipping cost calculated during the checkout process before finalizing your purchase.
6. Customs and Duties
Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by your country's customs authorities. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information.
7. Delivery Questions
If you have any questions or concerns about your delivery, our customer service team is here to assist you. Simply contact us at support@thepartypopup.ca, and we'll be happy to provide you with the information you need.
At The Party Popup, we are committed to ensuring your party supplies arrive in excellent condition and on time, so you can focus on creating memorable celebrations. Thank you for choosing us as your party supply destination!
Returns and Refunds at The Party Popup
At The Party Popup, we're committed to ensuring your utmost satisfaction with our range of party supplies. If you find yourself in a situation where you need to return a product you've purchased from our website, please take a moment to acquaint yourself with our hassle-free return policy:
Return Timeframe:
You have 14 days starting from the date of delivery to return any product bought from The Party Popup and receive a refund. To begin the return process, please ensure that the item(s) remain unopened and are still in their original packaging. Next, request a Return Authorization Number (RMA) by getting in touch with our customer support team at cheers@thepartypopup.ca. Note that returns lacking an RMA will not be processed.
Items that are not on their original packaging where labels or wrappings have been removed, or is not in new, unused condition are not eligible for returns and they are yours to keep.
Shipping and Handling:
Keep in mind that the original shipping and handling charges are non-refundable.
Shipping Your Return:
When sending back items, we recommend using a prepaid, insured, and trackable shipping method. Make sure to retain your return tracking information until the refund has been completed.
Please provide a detailed list of the items you are returning prior to mailing your parcel.
Refunds
Once your returned items have been received and inspected, a full refund of the cost of the products returned will be sent to your method of payment.
Typically, refunds take 3-5 business days to show on your Credit Card or Paypal statements, after you have received confirmation of the refund, via e-mail.
Reach Out to Us:
For any further questions or inquiries regarding wholesale returns, our responsive customer service team is readily available via email, Monday through Friday, from 8 am to 4 pm.
At The Party Popup, our primary aim is to enhance your shopping experience and make it as convenient as possible. If you ever require assistance or have any queries, our dedicated team is here to assist you. Thank you for selecting The Party Popup as your trusted source for all your party supply needs!